Right of Withdrawal
Right of withdrawal 1
Information on exercising the right of withdrawal
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must contact us
+43 680 141 2189
by means of a clear statement (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You can use the return form for this, but this is not mandatory.
If you make use of this option, we will immediately send you a confirmation (e.g. by e-mail) that we have received such a cancellation.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of the withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment.
If you have requested that the services should begin during the cancellation period, you have to pay us a reasonable amount in comparison to the proportion of the services already provided up to the point in time at which you informed us of the exercise of the right of cancellation with regard to this contract corresponds to the total scope of the services provided for in the contract.
You can find the return form here.